We can help you to...
- Transform your data into customer knowledge
- Survey your customers to collect product feedback
- Have an overall view of performance
- Measure the return on investment of your tools
- Improve the performance of your digital devices
- Retain your customers by personalizing the relationship
Sustainable commitment
- Respect for your users and the legal framework associated with the GDPR
- Targeted communication logic, with added value
- Identification of key business and sustainable indicators
In the era of spam and excessive communication, it is important to respect the wishes of your users and focus on value-added actions.
Our Expertise
Methods
- Audit
- Co-creation workshop
- Benchmarking
- Data Mapping
- Quantitative study
- Qualitative study
- Customer segmentation
- Conversion Rate Optimization (CRO)
Deliverables
- Tagging plan / Marking plan
- Customer segmentation
- Personalization roadmap
- Dashboards
- Web analytics analysis
- Quantitative study report
- Qualitative study report